Connecting Personal Devices to SCAD Wireless Networks
SCAD broadcasts two wireless networks to support different types of devices:
๐ SCAD Secure Wireless
Recommended for: Phones, computers, and tablets
To Connect:
- Open your deviceโs Wi-Fi settings
- Select SCAD_Secure_Wireless
- Enter your SCAD network username
- Enter your SCAD password
- Accept the certificate dialog if prompted
- You should now be connected
๐ถ SCAD Wireless
Recommended for: Smart devices such as TVs, game consoles, and media players (e.g., Apple TV, Fire Stick, Fire Cube)
IMPORTANT: These devices must be registered through the Clearpass Portal before connecting to SCAD Wireless. See the Clearpass Device Registration Guide for more information. Once registered, they will connect automatically without prompting for a SCAD username or password.
To Connect:
- Go to the Clearpass Portal
- Log in using your SCAD username and password
- Enter the following details:
-
Device Name (e.g., โCodyโs Xboxโ)
-
Device Type (select from the dropdown)
-
Wireless MAC Address (not the Ethernet MAC address)
-
Residence Hall (select your building)
- Click Register Device to complete the process
- Connect to SCAD Wireless on your device
NOTE: Once successfully registered, your device will not prompt for a SCAD username or password when connecting.
๐ ๏ธ Need Help?
For step-by-step troubleshooting and setup assistance, visit:
๐ Wireless Troubleshooting Guide
๐ Clearpass Device Registration Guide
๐ ๏ธ Need Help? How to Contact SCAD IT
If you run into any issues or have questions about your technology setup, SCAD IT is here to help!
๐ฌ Chat with Tech Support
Visit techsupport.scad.edu to start a live chat with a technician or review our self-help guides
๐ง Submit a Help Request
Go to techsupport.scad.edu and click "Report an issue" to submit a request.
๐ Visit In-Person
Go to techsupport.scad.edu and click "TechHub" to schedule a meeting with your campus IT support team for personal technology support