Residence Hall Wireless Networks

SCAD broadcasts two wireless networks to support different types of devices:

🔐 SCAD Secure Wireless

Recommended for: Phones, computers, and tablets
Benefits: Seamless roaming across campus buildings without needing to reauthenticate

📶 SCAD Wireless

Recommended for: Smart devices such as TVs, game consoles, and media players
Important: These devices must be registered through the Clearpass Portal before connecting to SCAD Wireless

✅ Devices That Work with SCAD Wireless (and Must Be Registered via Clearpass)

🎮 Game consoles (e.g., Xbox, PlayStation, Nintendo Switch)
🔊 Smart speakers (e.g., Echo, HomePod)
📦 Streaming devices (e.g., Fire Stick, Apple TV, Roku)
📺 Smart TVs

📝 How to Register a Device in Clearpass

Go to the Clearpass Portal
Log in using your SCAD username and password
Enter the following details:
- Device Name (e.g., “John’s Xbox”)
- Device Type (select from the dropdown)
- Wireless MAC Address (not the Ethernet MAC address)
- Residence Hall (select your building)
Click Register Device to complete the process
Connect to SCAD Wireless on your device

NOTE: Once successfully registered, your device will not prompt for a SCAD username or password when connecting.

🚫 Devices That Do Not Work on SCAD Wireless

These devices are not compatible due to network limitations like client isolation or app-based configuration:

🖨️ Wireless printers
- Note: Bluetooth or USB printing may be available depending on your printer model
📱 Devices that require a mobile app to configure/control:
- Chromecast
- Wi-Fi speakers (e.g., SONOS)
- Smart plugs
- Messaging devices (e.g., Lovebox)

🛠️ Troubleshooting Tips

✅ Make sure you're using the wireless MAC address, not the Ethernet MAC address
🔄 Set the device’s IP address to dynamic (DHCP)
🧼 Try a factory reset, then reconnect to SCAD Wireless

🛠️ Need Help? How to Contact SCAD IT

If you run into any issues or have questions about your technology setup, SCAD IT is here to help!

💬 Chat with Tech Support

Visit techsupport.scad.edu to start a live chat with a technician or review our self-help guides

📧 Submit a Help Request

Go to techsupport.scad.edu and click "Report an issue" to submit a request.

📍 Visit In-Person

Go to techsupport.scad.edu and click "TechHub" to schedule a meeting with your campus IT support team for personal technology support