Resetting Your SCAD Password

If you know your current password:

Log in to myscad.scad.edu
Click on the Personal Info tab in the left-hand menu
Locate the MySCAD Account channel
Click on Change Your SCAD Password
Follow the on-screen instructions to complete the password change

If your password is expired or forgotten:

Go to myscad.scad.edu
Below the login box, click Forgot Password?
Follow the instructions to receive a token via your registered email or phone number
Use the token to reset your password

Password Tips

You can create a unique passphrase that meets industry security standards. With strong passwords and DUO Multi-Factor Authentication, you no longer need to change your password every six months.

If you’re having trouble setting a new password, please follow the steps provided. There isn’t additional information needed—most issues occur because the new password doesn’t meet the required criteria. Make sure your password follows these rules:

Length: At least 12 characters and no more than 30 characters.
Uniqueness: The password must be different from any previously used password.
Security: Avoid common words or patterns; use a mix of letters, numbers, and symbols for stronger protection.

Set it once and forget it!

If You Can't Receive the Reset Token

If you’ve forgotten your password and don’t have access to your registered email or phone number:

Visit techsupport.scad.edu
Start a chat session with a SCAD Tech Support analyst
After verifying your account, a temporary password will be issued
If outside of business hours, you can submit a ticket at techsupport.scad.edu

SCAD Tech Support Portal Hours:
Monday – Friday, 7:30 a.m. – 6:30 p.m. EST